FAQ

1. Q:How could I get samples?
A:If you need to order sample for checking-up,we would like to ask you to pay for the samples and courier freight.We send the samples to you only after receipt of your payment.if you have an courier account,you can send your courier to collect samples from our company or send us the samples charge together with the courier cost.
2. Q:How much the Courier freight will be for the samples?
A:Courier freight depends on the quantity,weight and carton size and your area.
3. Q:How can i get your price list?
A:Please leave your contact way Such as Email/MSN/Skype/ to us or click "Send Message“.we will contact to you and pass our quotation sheet to you.
4. Q:Can you arrange the transportation for us?
A:Yes,We can arrange transportation by sea or by air.
5. Q:What's your usual payment term for orders?
A:We accept terms of T/T /Westunion/Paypal/LC
6. Q:what's the warranty of your products?
A:one year

Why us?

1, ISO9001:2008 certification
2, Audited supplier by SGS,TUV Rheinland and BUREAU VERITAS
3, Reasonable price and fast response
4, Over 10 years of experience in rugged input device and touchscreen kiosk
5, OEM and ODM capability
6, Flexibility in customization and size of order
7, Trusted suppliers of many world-class famous brands in the industry

Our Services

* We’re a professional manufacturer for over 10 years.
* Experienced Technical Staffs and Patient, professional sales team.
* High quality assurance with competitive price
* OEM and ODM available.
* Any of your feedback will be responded within 12 hours
* Best after sales service to ensure satisfaction from customers.

How to order?

If you are interested in our products and want to place an order, firstly contact us by email,or contact with us online and we will send you our price list.

After that you can make a list of the products or just show the pictures that you are interested in and send it to usso that we can prepare the Proforma Invoice with freight cost and bank account for your checking.

After you received the Proforma Invoice you can arrange payment using Western Union or Bank Transfer or Paypal.
Once we receive your full payment we prepare your goods and ship them out in 3-5 working days.

And we need to know the following information of your order:
a) Shipping information - Contact Name, Company name, Detail address, Phone number, Fax number,
b) Product information - model numbers, quantity, pictures
c) Delivery time required
d) Freight payment (by collect or prepare),or if you have own forwarder, tell us their contact details

Quality Check and Warranty:

We have a strict QC department in the factory, all raw material must be inspected before mass production.
Semi-product and final product must be checked very carefully on production line. Pick up defective ones and pack the good ones.

And we check our products one by one before we pack and ship to make sure they are all what you ordered, to make sure the quantity be in good condition.
We provide 1 year warranty.Please contact us whenever issues occur and we we’d try our best to assist.

Shipping terms:
1. Usual order: By express, DHL/ UPS/ Fedex etc. methods as you requested
2. Large order: By sea or By air

Payment terms:
Cash,Western Union, Bank Transfer(T/T), paypal,MoneyGra,Credit card

Main Markets:
North America; South America; Eastern Europe; Mid East; Eastern Asia; Western Europe; Central America; Northern Europe; Southern Europe